Microsoft Windows - Appuals Tech from the Experts Tue, 23 Apr 2024 13:44:45 +0000 en-US hourly 1 https://wordpress.org/?v=6.4.4 How to Fix amdppm.sys Blue Screen of Death Issue in Windows? https://appuals.com/amdppm-sys-blue-screen-error/?utm_source=rss&utm_medium=rss&utm_campaign=amdppm-sys-blue-screen-error https://appuals.com/amdppm-sys-blue-screen-error/#respond Tue, 23 Apr 2024 13:44:45 +0000 https://appuals.com/?p=413844 When you encounter a Blue Screen of Death related to amdppm.sys, your PC stops working and crashes, leading to the loss of current work and typically displaying an error message ‘KMODE_EXCEPTION_NOT_HANDLED‘. The Amdppm.sys file is known as the AMD Primary Processor Module, which is part of the Windows operating system and associated with the management …

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When you encounter a Blue Screen of Death related to amdppm.sys, your PC stops working and crashes, leading to the loss of current work and typically displaying an error message ‘KMODE_EXCEPTION_NOT_HANDLED‘. The Amdppm.sys file is known as the AMD Primary Processor Module, which is part of the Windows operating system and associated with the management of power in AMD processors.

The most common cause of the amdppm.sys error appears to be driver conflicts or outdated firmware. Users often report this issue after upgrading to a newer version of Windows, indicating potential compatibility problems. Additional factors might include corrupted system files or hardware malfunctions, particularly related to the CPU or its power management features.

In this article, we will discuss several methods to solve this issue.

1. Run SFC and DISM

Running SFC (System File Checker) and DISM (Deployment Image Servicing and Management) scans can resolve the Blue Screen of Death issue by repairing any damaged or missing system files that are essential for Windows to operate correctly. SFC checks the integrity of these files and repairs them if necessary, while DISM ensures the repair process has the required data from a healthy Windows image. This can help eliminate system-related causes of the error.

  1. Open the Search menu, type cmd, and open the Command Prompt as an Administrator.
  2. Enter the following commands:
    sfc /scannow
    Dism /Online /Cleanup-Image /RestoreHealth

  3. After completing the scans, restart your PC.

2. Update your System Drivers

Outdated or corrupt drivers can lead to conflicts and system crashes. By updating, you’re ensuring compatibility, eliminating any corruption or misconfigurations that might have caused the Blue Screen of Death.

  1. Click on the Search bar and type Device Manager and open it.
  2. Right-click on each device and choose Update Driver.

Third-party driver updater tools are also available to update the drivers. For more information, see our detailed article on Best Driver Updater.

3. Change Power Settings

Adjusting the power settings can resolve the amdppm.sys Blue Screen of Death by ensuring the CPU receives adequate power to function optimally. Insufficient power may lower the processor’s performance, leading to system instability and crashes. By increasing the processor’s power usage settings, you allow it to maintain stable operation, reducing the likelihood of encountering the error.

  1. Press the Search box and search Edit Power Plan and open it.
  2. Select Change advanced power settings.
  3. Go to Processor Power management.
  4. Adjust the minimum processor state to 95% and the maximum processor state to 95%.
  5. Hit Apply and click OK.

4. Enable Virtualization

Enabling virtualization can resolve the amdppm.sys Blue Screen issue by allowing proper utilization of hardware resources for virtualization tasks and improving system stability. When using applications like Android emulators, which rely on virtualization technology, turning this feature on can prevent conflicts that may lead to system crashes.

  1. Open the Search menu, type cmd, and open the Command Prompt as an Administrator.
  2. Enter the following command to activate virtualization:
    dism.exe /Online /Enable-Feature:Microsoft-Hyper-V /All

  3. Restart your PC.

5. Reinstall Windows

If other solutions fail, consider reinstalling Windows. Reinstalling Windows resets the system to its original state by erasing existing data and software, which can eliminate any software or settings conflicts that may be causing the amdppm.sys error. This fresh start often resolves hard-to-trace issues tied to system files and configurations.

For instructions on how to perform a clean Windows installation, check our guide here.

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11 Easy Ways to Fix Ethernet Not Working But Wi-Fi Is [2024] https://appuals.com/ethernet-not-working-but-wifi-is/?utm_source=rss&utm_medium=rss&utm_campaign=ethernet-not-working-but-wifi-is Mon, 22 Apr 2024 22:17:15 +0000 https://appuals.com/?p=413762 Even though Wi-Fi is very common these days, sometimes using an Ethernet cable is better. This is especially true when you need a strong and steady internet connection, like downloading big files, streaming videos, or playing online games. With an Ethernet cable, the internet signals come directly and without any breaks. This is not always …

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Even though Wi-Fi is very common these days, sometimes using an Ethernet cable is better. This is especially true when you need a strong and steady internet connection, like downloading big files, streaming videos, or playing online games.

With an Ethernet cable, the internet signals come directly and without any breaks. This is not always the case with Wi-Fi, which can get weak or interrupted by walls or other objects in the way. However, a common issue is that sometimes the Ethernet doesn’t work while the Wi-Fi does.

If you’ve run into this problem, don’t worry. This article will explain why this happens and how to fix it.

Reasons for Ethernet not working

Reasons for Ethernet not working

This common issue means that while your wireless connections are working fine, your wired (Ethernet) connection is not. Various factors can hinder Ethernet functionality, including software or hardware issues. Additionally, even minor physical damage can interrupt Ethernet connectivity due to its wired nature. Here are some common reasons for Ethernet malfunctions.

  • Cable Damage: Physical damage to the Ethernet cable restricts data flow, which can cause this issue. Wi-Fi remains unaffected.
  • Hardware Issues: Faulty Ethernet ports or network cards hinder Ethernet connectivity, while router faults affect Ethernet and Wi-Fi.
  • Virus/Malware: Infections can alter network settings, block internet traffic, and damage network components, disrupting Ethernet connectivity.
  • MAC Address Issues: Incompatible MAC addresses can cause connectivity issues for Ethernet or Wi-Fi connections.Top of Form
  • Incorrect Network Configuration: The IP address, subnet mask, or gateway settings may be incorrectly set up.
  • Network Adapter Problems: The network adapter might not be enabled, or the drivers could be outdated.
  • Network Congestion: Too many devices connected to the network can cause congestion and disrupt connectivity.

READ MORE: 12 Easy Fixes for No Internet, Secured on Windows [2024] ➜

How to resolve the “Ethernet not working but Wi-Fi Is” issue

Here are some simple steps to help you fix the problem when your Ethernet connection isn’t working but your Wi-Fi is:

1. Check the Ethernet cable and port

Check the Ethernet cable and port | A’sImages via Canva

To determine if your Ethernet cable is the problem, switch it out with another one. If the replacement works, your original cable likely has a fault. Test the doubtful cable with a different computer if you don’t have a spare cable.

It’s also possible that the Ethernet port on your router is malfunctioning. Routers typically have multiple ports, so try using another port to see if that resolves the issue.

2. Ensure your Ethernet Adapter is enabled

If your Ethernet connection isn’t working while Wi-Fi is still active, you should check if the Ethernet adapter is enabled. Here’s how to do that:

  1. Press Win+R to open the Run window.
    Open Run
    Open Run tool
  2. Type NCPA.CPL in the Run window and press Enter. This command opens the Network Connections window.
    Click OK
    Click OK or press Enter
  3. Look for your Ethernet adapter in the list. If it shows as “Disabled,” it needs to be enabled.
    Check if it shows disabled
    Check if it shows disabled
  4. Right-click on the Ethernet adapter and select “Enable “from the context menu. The system will start enabling the Ethernet.
    It will start enabling
    It will start enabling

READ MORE: The Best Ethernet Cable For Gaming ➜

3. Check the Ethernet connection status

When you’re having trouble with your Ethernet connection while Wi-Fi is still working, checking the network status directly in your computer settings is a good idea. This helps determine the problem with your cable or the connection settings. Here’s how to do it:

  1. Open the “Settings” on your computer.  
    Open Settings
    Open Settings
  2. Then click “Network & Internet.”
    Click Network & Internet
    Click Network & Internet
  3. At the top of this page, you’ll see the status of your Ethernet connection. It should say “Connected” if everything is okay under the network name. If you see a message like “Action needed” or any error, look at the Ethernet settings for more details. Simply click on “Ethernet” in the settings to do this.
    See if it says Connected
    See if it says Connected

You’ll be directed to a page with detailed information about your Ethernet connection. This page displays your connection status, IP address, and other network details.

Look for error messages or warnings that might indicate the issue. Common issues might include IP conflicts, problems with the network adapter, or connectivity errors. If there’s a specific action suggested (like “Repair” or “Reset Network“), consider following these prompts to resolve the issue.

4. Run the Network Adapter Troubleshooter

The Network Adapter Troubleshooter is a built-in Windows tool that scans for issues with your network adapter and tries to fix them automatically. Here’s a step-by-step guide on how to run this troubleshooter:

  1. Right-click the Start button and select “Settings.”
    Open Settings
    Open Settings
  2. Click on the option labeled “Update and Security.
    Go to Update and Security
    Go to Update and Security
  3. Click on the “Troubleshoot” option from the menu.
    Click on Troubleshoot
    Click on Troubleshoot
  4. You’ll see the “Additional troubleshooters” option written in blue. Click on it.
    Click on Additional troubleshooters
    Click on Additional troubleshooters
  5. Scroll down, find the “Network Adapter,” and click on it.
    Click Network Adapter
    Click Network Adapter
  6. An option “Run the Troubleshooter” will appear. Click on it and follow the instructions on-screen to complete the process.
    Click Run the Troubleshooter"
    Click Run the Troubleshooter”

Once the process is completed, check if your Ethernet starts working.

READ MORE: 8 Solutions to Fix Laptop Can’t Detect Wi-Fi But Phone Can ➜

5. Temporarily turn off antivirus and firewall

Antivirus software and firewall on your PC might interfere with the connectivity of your Ethernet connection. You can confirm this by turning them off for some time and trying to connect the Ethernet. Here’s how you can temporarily disable them to check if they’re the cause of the problem:

NOTE: For any third-party antivirus software, please consult the user guide or contact the manufacturer’s support for specific instructions on temporarily turning it off.

↪ Turn off Windows Defender antivirus

Here’s how you can turn off Windows Defender antivirus:

  1. Type “Windows Security” in the search bar near the Start menu and open the application.
    Open Windows Security
    Open Windows Security
  2. Click on “Virus & threat protection” from the options on the left.
    Open Virus & threat protection
    Open Virus & threat protection
  3. Click “Manage settings” in the main window under the “Virus & threat protection settings” section.
    Click on Virus & threat protection settings
    Click on Virus & threat protection settings
  4. Toggle the switch to OFF for “Real-time protection.” This will turn off the antivirus temporarily.
    Turn off the antivirus
    Turn off the antivirus

With the antivirus disabled, try connecting to the internet again to see if the issue persists. Once you finish your test, don’t forget to turn the Real-time protection back ON to keep your computer safe.

↪ Turn off the Windows Defender Firewall

Similarly, you can temporarily turn off the Windows Defender Firewall:

  1. Use the search bar to open Windows Security again.
    Open Windows Security
    Open Windows Security settings
  2. Select “Firewall & network protection” on the left sidebar and choose your active network (usually marked as “Active“)
    Click on Firewall & network protection
    Click on Firewall & network protection
  3. Toggle the Windows Defender Firewall to OFF.
    Turn it off
    Turn it off

Test your internet connection with the firewall off. Make sure to turn the firewall back ON after your tests to protect your PC from unwanted network threats.

READ MORE: Antivirus vs. Windows Defender: Which one should you use ➜

6. Set Ethernet as the preferred network connection

If both Ethernet and Wi-Fi are available, you might want to prioritize Ethernet because it’s usually faster and more stable. Here’s how to set Ethernet as your preferred connection by adjusting the network priority settings in Windows. Here are the steps to prioritize Ethernet over Wi-Fi:

  1. Press the Windows key, type “Control Panel,” and click Open
    Open Control
    Open Control panel
  2. Click on “View network status and tasks” under “Network & Internet.”
    Open Network & Internet
    Open Network & Internet settings
  3. From the left menu, select “Change adapter settings.”
    Click on Change Adapter settings
    Click on Change Adapter settings
  4. Right-click “Ethernet” and choose “Properties.”
    Go to Properties
    Go to Properties
  5. Double-click “Internet Protocol Version 4 (TCP/IP)” to open its properties.
    Double click on Internet Protocol Version 4
    Double click on Internet Protocol Version 4
  6. In the IPv4 properties window, go to the “General” tab and click “Advanced.
    Click Advanced
    Click Advanced
  7. Uncheck “Automatic metric” and enter “1” in the “Interface metric” box to make Ethernet the top priority. Click “OK” on all open windows to apply the changes.
    Change the value and click OK
    Change the value and click OK

Setting the interface metric to 1 ensures that Ethernet is used preferentially whenever it’s connected, making it the primary path for internet and network traffic.

7. Reset your Network Adapter

If you’re experiencing issues with your Ethernet connection while Wi-Fi is still working, resetting your network adapter might help resolve the problem. Here’s a simple guide to do it:

  1. Open Windows Settings and. Click on “Network & Internet.”
    Open Network & Internet
    Open Network & Internet settings
  2. Then scroll down to “Network reset.” This option is typically found at the bottom of the list.
    Click Network reset
    Click Network reset
  3. On the Network Reset page, click the “Reset now” button.
    Select Reset now
    Select Reset now

This will reset your network adopter’s and all other network-related settings, which, in most cases, solves the issue.

READ MORE: How To Change Your Wi-Fi Name & Password – Easy Guide ➜

8. Changing your Ethernet adapter’s MAC address

Sometimes, updating the MAC address of your Ethernet adapter can resolve connectivity issues. This process will change the MAC address to the new one you’ve entered, potentially bypassing network restrictions or resolving issues caused by MAC address conflicts. Here’s how to change the MAC address on a Windows PC:

  1. Press the Windows key, type CMD, right-click on “Command Prompt,” and select “Run as administrator.”
    Open Command Prompt
    Open Command Prompt
  2. Type “ipconfig/all” in the Command Prompt and press Enter. Look for your Ethernet adapter in the output and note down the MAC address listed.
    Enter the command
    Enter the command
  3. Press the Windows key, type “Control Panel,” and click Open.
    Open Control penal
    Open Control panel
  4. Click on “View network status and tasks” under “Network & Internet.”
    Open Network & Internet
    Open Network & Internet settings
  5. From the left menu, select “Change adapter settings.”
    Click on Change Adapter settings
    Click on Change Adapter settings
  6. Right-click “Ethernet” and choose “Properties.”
    Click Properties
    Click Properties
  7. Select “Configure”.
    Click Configure
    Click Configure
  8. Go to the “Advanced” tab and select “Locally Administered Address” from the list under Property.
    Click Locally Administered Address
    Click Locally Administered Address
  9. In the “Value” field, enter the new MAC address you want to use, then click “OK” to save your changes and restart your computer to apply the new MAC address.
    Click OK
    Click OK

9. Renew IP address and flush DNS cache

If your Ethernet connection is not working on Windows, a good troubleshooting step can be to renew your IP address and clear the DNS cache. This can resolve network issues by refreshing your network settings. Here’s how to do it using Command Prompt with administrative rights:

  1. Type “Command Prompt” in the Start search. Right-click on it and select “Run as administrator“. You might see a User Account Control (UAC) prompt, where you should click Yes to proceed.
    Click Run as administrator
    Click Run as administrator
  2. Type “ipconfig /release” in the Command Prompt and press Enter. This command drops the IP address currently assigned to your Ethernet adapter.
    Enter the command and press Enter
    Enter the command and press Enter
  3. Next, type “ipconfig /flushdns” and press Enter. This removes all the information in the DNS cache, which can help resolve issues caused by old or corrupt DNS entries.
    Enter the command and press Enter
    Enter the command and press Enter
  4. Then, type “ipconfig /renew” and press Enter. This asks your DHCP server to assign a new IP address to your Ethernet adapter, which can often fix connectivity problems.
    Press Enter
    Press Enter

After completing these commands, close the Command Prompt and restart your computer to ensure all changes take effect.

READ MORE: What is OpenDNS (vs Google DNS) & How to Use It in 2024 ➜

10. Reinstall the Ethernet network adapter driver

If your Ethernet connection still isn’t working after trying previous troubleshooting steps, the next good step is to uninstall and reinstall the network adapter driver. This is especially useful if your connection issues started following a recent update. Here’s how to do it:

  1. Type “Device Manager” in the search box and open it.
    Open Device Manager
    Open Device Manager
  2. Expand the “Network adapters” section, find your Ethernet adapter, right-click on it, and select “Uninstall device.”
    Expand the Network adapters
    Expand the Network adapters
  3. In the confirmation dialog, check the box for “Delete the driver software for this device,” then click “Uninstall.
     Select Uninstall device
    Select Uninstall device

After uninstalling the driver, restart your computer by clicking the Start button, then “Power” and “Restart.” Windows should automatically attempt to reinstall the driver upon reboot. If it doesn’t, manually install the driver you downloaded earlier using the USB flash drive.

11. Get professional help

If you’ve tried all possible solutions and your Ethernet is still not working, it might be time to consult a professional. A qualified technician can diagnose and fix complex network issues that are not easily resolved at home.

You can also contact your ISP to help you out further as they already know the ins-and-outs of your connection before any third-party expert will.

READ MORE: How to Check Who is Connected to Your WiFi Network? ➜

How to ensure such problems don’t happen in the future?

How to ensure such problems don’t happen in the future? | ProximaStudio via Canva

To avoid problems with your Ethernet connection in the future, follow these proactive tips:

  • Regularly update drivers: Keep your network adapter drivers updated to ensure compatibility and efficiency. Check your device manufacturer’s website for the latest driver updates.
  • Inspect ethernet cables: Occasionally check your Ethernet cables for any damage or wear and replace them if necessary. Also, make sure the connections are secure and not loose.
  • Use quality cables: Invest in high-quality Ethernet cables, like Cat6 or Cat7, to improve stability and performance.
  • Maintain your devices: Regularly dust and clean your router and modem, and ensure they are not overheated by keeping them in a well-ventilated area.
  • Configure network settings properly: Double-check your network settings to avoid incorrect configurations that could lead to connectivity issues.

READ MORE: How to Give Devices Access to Your Wi-Fi Network Without Sharing the Password ➜

Final thoughts

Fixing an Ethernet issue when Wi-Fi is still working can be straightforward with the proper steps. The methods provided in this guide are common fixes that can restore your wired network connectivity.

However, if these solutions don’t resolve the problem, consulting with a network technician is a good idea. A professional can offer deeper analysis and more targeted repairs, helping to ensure that your internet connections, both wired and wireless, are optimal and reliable for any task.

FAQs

What advantages does Ethernet offer over Wi-Fi for gaming and streaming?

Ethernet provides a more stable and consistent connection, which is crucial for gaming and streaming activities where timing and data integrity are critical.

Can Ethernet connections be affected by external factors like Wi-Fi?

Unlike Wi-Fi, Ethernet connections are not typically affected by common external disruptions such as walls or other electronic interference, making them more reliable.

Why might some devices only work with Wi-Fi and not Ethernet in a home setup?

Some devices, especially mobile ones, might not have Ethernet ports and rely solely on Wi-Fi; others might have compatibility issues with certain Ethernet connections or settings.

What should you consider when buying an Ethernet cable?

Look for cables that are CAT5e or higher (CAT6, CAT7), as they support faster speeds and are equipped for modern network demands. Also, consider the length of the cable to ensure it reaches your device without stretching.

Can outdated firmware on a router affect Ethernet connections specifically?

If router firmware is outdated, it may not properly support newer Ethernet standards or become unstable, which can affect all types of connections, including Ethernet.

The post 11 Easy Ways to Fix Ethernet Not Working But Wi-Fi Is [2024] appeared first on Appuals.

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How to Fix bthhfenum.sys BSOD on Windows? https://appuals.com/bthhfenum-sys-bsod-windows/?utm_source=rss&utm_medium=rss&utm_campaign=bthhfenum-sys-bsod-windows https://appuals.com/bthhfenum-sys-bsod-windows/#respond Fri, 19 Apr 2024 08:00:28 +0000 https://appuals.com/?p=413033 When you encounter a BSOD related to bthhfenum.sys, your system crashes unexpectedly, typically displaying a “SYSTEM THREAD EXCEPTION NOT HANDLED” error message. The error specifically concerns the bthhfenum.sys file, which is essential for Bluetooth Hands-Free Audio and Call Control HID Enumerator functions in Windows. Common causes of this issue include outdated or corrupt drivers, which …

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When you encounter a BSOD related to bthhfenum.sys, your system crashes unexpectedly, typically displaying a “SYSTEM THREAD EXCEPTION NOT HANDLED” error message. The error specifically concerns the bthhfenum.sys file, which is essential for Bluetooth Hands-Free Audio and Call Control HID Enumerator functions in Windows.

Common causes of this issue include outdated or corrupt drivers, which are essential for the proper functioning of Bluetooth and audio devices on your system.

Other triggers for the bthhfenum.sys BSOD may be general hardware conflicts or malfunctions, and occasionally, system updates that were incomplete or introduced compatibility problems.

This article discusses solutions to resolve this issue.

1. Run SFC and DISM

The problem could be due to corrupted system files; running SFC (System File Checker) and DISM (Deployment Image Servicing and Management) utilities is recommended to address this. These tools scan for corrupted files, perform repairs, and restore system integrity.

  1. Open the Search menu, type cmd, and run the Command Prompt as an Administrator.
  2. Enter the following commands:
    sfc /scannow
    Dism /Online /Cleanup-Image /RestoreHealth

  3. Restart your PC once the processes are completed.

2. Clean Boot Windows

Third-party services can interfere with system files and cause issues. To determine if they are the cause, try performing a clean boot of Windows; this stops all non-Microsoft services from running at startup, which might resolve the problem.

  1. Press Windows + R, type msconfig, and press Enter.
  2. Navigate to the Services tab, tick the Hide all Microsoft Services checkbox, click Disable all, and click OK.
  3. Press Windows + SHIFT + ESC to open the Task Manager.
  4. Switch to the Startup tab and disable all third-party programs.

3. Update And Reinstall Drivers

Outdated or corrupted drivers might also be the root cause of this issue. Updating drivers could solve the problem, and it’s especially recommended to reinstall Audio and Wireless drivers since they are connected to the problematic file.

  1. Use the Search box to locate and open Device Manager.
  2. Right-click on each relevant device and select Update Driver.
  3. To reinstall drivers, choose ‘Uninstall device’ and restart your PC.

4. Update BIOS

Updating the BIOS can resolve the bthhfenum.sys BSOD problem as it updates the motherboard’s firmware to the latest version. This can improve hardware compatibility, fix known bugs, and enhance overall system stability, including the management of Bluetooth and audio functions that rely on the bthhfenum.sys driver.

For a comprehensive guide on how to update your BIOS, see our articles for Lenovo devices and for MSI motherboards.

5. Clean Install Windows

If none of the above solutions work, a clean installation of Windows is advised. This will remove all corrupted software and provide a fresh version of Windows, which may fix the issue.

For a detailed tutorial on how to perform a clean installation of Windows, click here.

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How to Fix Microsoft Error Code 1200 “Something Went Wrong” https://appuals.com/microsoft-something-went-wrong-1200/?utm_source=rss&utm_medium=rss&utm_campaign=microsoft-something-went-wrong-1200 https://appuals.com/microsoft-something-went-wrong-1200/#respond Fri, 19 Apr 2024 07:31:10 +0000 https://appuals.com/?p=412153 When the Microsoft error 1200 occurs, users find themselves unable to log into OneDrive, typically encountering a “Something went wrong” message without any further details. The error code 1200 indicates a breakdown in the connection or authentication with Microsoft’s servers, which can be particularly problematic when syncing or logging in.This error can be also be …

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When the Microsoft error 1200 occurs, users find themselves unable to log into OneDrive, typically encountering a “Something went wrong” message without any further details. The error code 1200 indicates a breakdown in the connection or authentication with Microsoft’s servers, which can be particularly problematic when syncing or logging in.This error can be also be encountered across various Microsoft 365 applications, but it is most commonly seen in OneDrive and Outlook.

Even when there’s no issue with your Microsoft Credentials, you might come across this error due to corrupted cache data within Microsoft and its applications. Clearing these cache files will typically resolve the error.

1. Delete Microsoft and Application Cache Folders

To begin, let’s delete the Microsoft Cache folders holding user-related data, such as credentials, account details, and frequently accessed information. If this cache data becomes corrupted, it might lead to unexpected application behavior. Thus, we’ll clear both Microsoft’s cache and the application’s cache.

  1. Press the Win + R keys concurrently to open the Run Window.
  2. Type %localappdata% and press OK to open the desired folder.
  3. Locate the Microsoft folder in the list and enter it.
  4. Delete the following folders within:
    • IdentityCache
    • OneAuth

  5. Next, remove the specific application’s Cache folder. For example, if the error appears on OneDrive, delete the OneDrive folder.
  6. After completing these steps, verify if the error has been resolved.

2. Clear Microsoft Account Credentials

Given that the error is linked to credential issues, we can attempt to resolve this by removing the Microsoft credentials using the Credential Manager.

  1. Press the Win key and enter Control Panel.
  2. Press Enter to access the Control Panel.
  3. Navigate to User Accounts > Credential Manager > Windows Credentials.
  4. Scroll down and locate the Microsoft Account User, then click the drop-down icon next to it.
  5. Click on Remove followed by Yes to confirm the action.
  6. If your system is managed by an organization, you may need to disconnect and reconnect your user account through the Work or School settings.
  7. Check to see if the error has been resolved after completing these steps.

3. Perform a Clean Boot

A clean boot is a mode in Windows where only essential system programs and services are allowed to start up, which can help diagnose conflicts with third-party applications or services.

  1. Press the Win + R keys to open the Run dialog box.
  2. Type msconfig and press OK to launch the System Configuration window.
  3. Select Selective Startup, then switch to the Services tab.
  4. Mark the Hide All Microsoft Services checkbox and click Disable All.
  5. Restart your computer and then attempt to sign in to the application.

4. Reinstall the Application

If no other solutions have been effective, consider reinstalling the application. This can address issues with the application’s files that might be causing the error.

  1. Press the Win key and search for Add or Remove Programs.
  2. Press Enter to open the settings panel.
  3. Locate and select the application, click on the three dots, and choose Uninstall.
  4. Confirm by clicking on Uninstall again.
  5. Reinstall the application from the Microsoft Store.

The issue should now be resolved.

If reinstalling the application does not resolve the issue, you may need to reset Windows or use a system restore utility to revert to an earlier state where the error was not present.

Moreover, ensure your operating system is up to date. Additionally, consider resetting the Microsoft Store before proceeding to reset Windows.

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How to Fix the Shlwapi.dll Missing Error on Windows? https://appuals.com/shlwapi-dll-missing-not-found-error/?utm_source=rss&utm_medium=rss&utm_campaign=shlwapi-dll-missing-not-found-error https://appuals.com/shlwapi-dll-missing-not-found-error/#respond Fri, 19 Apr 2024 05:30:06 +0000 https://appuals.com/?p=411718 When the “Shlwapi.dll Missing or Not Found Error” occurs, users typically experience a failure in application startup or in Windows itself, as the operating system cannot locate this essential DLL file, which is crucial for various functions. The error message may indicate that the application failed to start because Shlwapi.dll was not found, which suggests …

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When the “Shlwapi.dll Missing or Not Found Error” occurs, users typically experience a failure in application startup or in Windows itself, as the operating system cannot locate this essential DLL file, which is crucial for various functions. The error message may indicate that the application failed to start because Shlwapi.dll was not found, which suggests the file is either missing or corrupted.

Shlwapi.dll is part of the Shell Light-weight utility, which is a key component of the Windows Shell API. This API manages various shell functions, such as handling URLs, registry entries, and file operations, all of which are essential for the normal operation of Windows and its applications.

Therefore, correcting these errors, particularly those related to DLL files, is important to ensure the stability of your Windows operating system.

1. Run SFC (System File Checker)

Given that Shlwapi.dll is a vital DLL file for the Windows operating system, we can restore it by running the System File Checker utility. This utility helps fix and restore files located in the System 32 folder.

  1. Click on the Start Menu and type in Command Prompt.
  2. Right-click on the Command Prompt and select Run as administrator.
  3. In the command prompt, type the following command:
    sfc /scannow

  4. Wait for the command to execute fully, then check if the error persists.

2. Download the DLL File Manually

Another effective way to fix this error is to manually download and replace the faulty DLL from Dll-files.com. This website hosts a vast collection of DLL files available for download.

  1. Visit Dll-files.com and search for the Shlwapi.dll file.
  2. Select the correct DLL file from the search results.
  3. Download the appropriate DLL file version for your system type.
  4. After downloading, navigate to your downloads folder.
  5. Extract the zipped DLL folder using WinRar or 7zip by right-clicking on it.
  6. Proceed to the extracted folder.
  7. Copy the Shlwapi.dll file and paste it into the System 32 folder, located at C:\Windows\System32, assuming Windows is installed on the C drive.
  8. Finally, check to see if replacing the file has resolved the error.

3. Scan Your Windows for Malware

In most cases, when a DLL file is corrupted, misplaced, or deleted, it is often due to malware on the PC. If the previous methods have not worked, it is possible that malware is the culprit. Conduct a scan of your Windows system using Windows Defender or another reliable antivirus program to address the issue.

  1. Open the Start Menu and type in Windows Security.
  2. Press Enter to access the settings.
  3. Navigate to Virus & Threat Protection, then select Scan Options.
  4. Choose Full Scan to have a comprehensive check of the files and programs on your hard drive. As this scan can take over an hour to complete, consider using the last method if you prefer not to wait.

Additional methods for restoring DLL files include utilizing the System Restore utility and resetting Windows without loss of data. If you have previously created a restore point using the System Restore utility before encountering this issue, opt for the System Restore option. If not, try resetting Windows.

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How to Uninstall and Reinstall Your Audio Drivers on Windows? https://appuals.com/reinstall-audio-driver-windows/?utm_source=rss&utm_medium=rss&utm_campaign=reinstall-audio-driver-windows https://appuals.com/reinstall-audio-driver-windows/#respond Sat, 13 Apr 2024 01:36:33 +0000 https://appuals.com/?p=412378 When users encounter issues with audio devices, it is recommended to reinstall audio drivers. Reinstalling drivers will remove any previously installed audio drivers that may be causing problems with the audio devices. While Windows updates often take care of drivers, there are times they may become bugged and fail to install automatically. In such cases, …

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When users encounter issues with audio devices, it is recommended to reinstall audio drivers. Reinstalling drivers will remove any previously installed audio drivers that may be causing problems with the audio devices. While Windows updates often take care of drivers, there are times they may become bugged and fail to install automatically. In such cases, you will need to manually install the drivers.

In this article, we’ll discuss different methods for reinstalling audio drivers.

1. Uninstall Using Device Manager

Device Manager is the easiest method to uninstall any driver. It is a feature of the Windows operating system that allows you to control and manage the hardware connected to your computer.

  1. Search for Device Manager in the Search box and open it.
  2. Click on the arrow to expand Audio Inputs and Outputs.
  3. Right-click on the audio device you want to uninstall and select ‘Uninstall device’.
  4. Click the Uninstall button to confirm.

Restarting the device will prompt Windows to automatically reinstall the drivers. After uninstalling the drivers, follow these steps to restart your device:

  1. Press the Windows key
  2. Select the Power icon and then click the Restart button.
  3. Upon reboot, Windows will detect and install the necessary drivers.

2. Install Drivers Manually

Different laptops and PCs require various audio drivers, which can sometimes be difficult to find and install. To locate the correct drivers, you can check your device model and search for it on Google.

2.1 To Check the Device Model

Identify your device model through the System Configuration utility.

  1. Press Windows + R, type “msinfo32” and click OK.
  2. In the System Information window, locate the ‘Baseboard product’ which will be your device model.

2.2 Download the Drivers

You can search for drivers using your device name on Google and download them.

  1. Use Google to search for the audio driver for your {device name}.
  2. In the search results, open the one pertaining to audio drivers (make sure it’s the official page of your product).
  3. Download the .exe file and run it.
  4. Complete the installation by following the on-screen instructions.

3. Third-party Driver Installer

If the above methods do not work, you can also use a third-party driver installer. These tools can automatically download and install drivers for you without any complications.

For guidance on the best driver updater tools, check out our article here.

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How to Completely Uninstall uTorrent from Your Windows PC? https://appuals.com/uninstall-utorrent/?utm_source=rss&utm_medium=rss&utm_campaign=uninstall-utorrent https://appuals.com/uninstall-utorrent/#respond Sat, 13 Apr 2024 00:48:49 +0000 https://appuals.com/?p=412305 If you’re aiming to free up some space or just wish to declutter your PC, one of the effective steps is to remove programs that are no longer in use. A prime candidate for removal could be uTorrent—particularly if you’ve ceased torrenting activities or have switched to an alternative torrent client. Whatever your reasons may …

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If you’re aiming to free up some space or just wish to declutter your PC, one of the effective steps is to remove programs that are no longer in use. A prime candidate for removal could be uTorrent—particularly if you’ve ceased torrenting activities or have switched to an alternative torrent client.

Whatever your reasons may be, the process of uninstalling uTorrent is a tad more involved than merely dragging the app to the trash bin. This guide will enumerate various methods to comprehensively remove uTorrent from your Windows PC.

1. Uninstall through Apps & Features

Upon installation, applications are recorded within Apps & Features. This utility provides options for uninstalling and resetting apps.

  1. Press the Windows key + I to open Settings, then navigate to the Apps section.
  2. In the Apps & features area, scroll to locate the uTorrent app, then click Uninstall.
  3. Proceed by following the on-screen instructions to complete the uninstallation of uTorrent from your system.

2. Use uTorrent Uninstaller

uTorrent comes with its own uninstaller tool, which should be used when you wish to ensure that the application, along with all its associated settings, is fully removed.

  1. Navigate to the directory where uTorrent is installed on your system. By default, this is usually 
    C:\Program Files\uTorrent
    

    on 64-bit systems:

    C:\Program Files (x86)\uTorrent
  2. Search for an executable file titled uninstall.exe or something similar.
  3. Double-click on the uninstaller file to initiate it.
  4. Follow the subsequent prompts to finalize the uninstallation process. 

3. Use Bulk Crap Uninstaller

Should the standard uninstallation methods fail, an alternative is to employ specialized software like Bulk Crap Uninstaller. This utility is designed to effectively remove unwanted applications such as uTorrent.

  1. Launch your preferred web browser and search for Bulk Crap Uninstaller.
  2. Go to its official website, download the most recent version, install, and then open the application.
  3. In the program list, find and select the uTorrent app, followed by clicking the Scan button.
  4. Let the software conduct a thorough scan for any issues associated with the uTorrent app. Once completed, select the Remove button.
  5. The uninstall wizard will guide you through the process. Adhere to its instructions to assure the removal of all related files.
  6. After uninstallation, close the Bulk Crap Uninstaller application.

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How to Use the Snipping Tool Shortcut in Windows 10 & 11 https://appuals.com/snipping-tool-shortcut/?utm_source=rss&utm_medium=rss&utm_campaign=snipping-tool-shortcut https://appuals.com/snipping-tool-shortcut/#respond Thu, 11 Apr 2024 22:11:18 +0000 https://appuals.com/?p=412413 Snipping Tool is a built-in utility in Windows that allows you to take screenshots with ease. Whether you’re saving a snippet of a conversation, a graph from a report, or a funny meme, this tool is your go-to for swift and simple screen captures. Understanding how to use the Snipping Tool shortcut can streamline your …

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Snipping Tool is a built-in utility in Windows that allows you to take screenshots with ease. Whether you’re saving a snippet of a conversation, a graph from a report, or a funny meme, this tool is your go-to for swift and simple screen captures.

Understanding how to use the Snipping Tool shortcut can streamline your workflow, saving you time and hassle. This article will guide you through the steps to utilize this handy feature effectively, ensuring that you can capture exactly what you need, when you need it, with just a few keystrokes.

While Ctrl + C and Ctrl + V may have been your best friends, it’s time to make room for a new pal on your keyboard shortcut squad. Don’t worry; we won’t be cutting corners in this article, but we might just help you cut out a few extra steps in your workflow. Let’s get started, shall we?

What is the Snipping Tool?

The Snipping Tool in Windows 11 is a versatile application designed for capturing screenshots in various ways. Here’s a detailed look at its features and functionalities:

↪ Capture Modes

  • Rectangle mode: This allows you to draw a rectangular area to capture.
  • Window mode: Captures the currently active window.
  • Full-screen mode: Takes a screenshot of the entire screen.
  • Free-form mode: Enables you to draw any shape on the screen and captures the area inside it.
  • Video mode: Capture a video clip of a rectangular selection of any part of the screen you like.

↪ Usage

  • You can launch the Snipping Tool via the Start Menu or using the keyboard shortcut Windows key + Shift + S.
  • After initiating a snip, you can select the desired capture mode from the toolbar at the top of your screen.
  • There’s an optional delay feature that lets you set a timer (up to 10 seconds) before the screenshot is taken, which is useful for capturing dropdown menus or other temporary states.

↪ Editing and Annotation

  • Once captured, the screenshot opens in the Snipping Tool Editor.
  • The editor provides tools for cropping, annotating with a pen or highlighter, and erasing annotations.
  • You can save your edited screenshot in various formats, share it, or print it directly from the editor.

↪ Settings

  • The Snipping Tool settings allow you to configure default behaviors, such as the default snip mode or the option to use the Print Screen button to initiate a snip.
Snipping Tool in Windows 11

↪ Integration

  • Screenshots taken with the Snipping Tool can be copied to the clipboard, saved as a file, or shared directly from the app.
  • The tool integrates well with touchscreens, allowing for direct drawing or annotation with a finger or stylus.

↪ Accessibility

  • The Snipping Tool is accessible to all users and is designed with simplicity in mind, making it easy to capture and share screenshots without the need for complex commands or third-party software.

This tool is particularly useful for creating tutorials, documenting issues, or simply sharing what’s on your screen with others. It’s a significant improvement over the legacy Snipping Tool and Snip & Sketch apps, combining their best features with an updated interface. Let’s dive into the easy steps for using this handy and useful tool with keyboard shortcuts.

READ MORE: How to Use Snipping Tool in Windows ➜

How to Use Snipping Tool with Keyboard Shortcut?

Follow these steps carefully; the process is straightforward.

Step 1: Open the Snipping Tool

Press Windows logo key + Shift + S to directly initiate the screenshot process without opening the Snipping Tool window.

Press Windows + Shift + S simultaneously

Step 2: Choose Snip Shape

A Snipping Tool widget or utility will appear at the top of your screen. Choose your desired snip mode from it.

Snipping Tool utility will appear at the top of your screen
  • Rectangular Snip: This is the default option and it captures your screenshots in a rectangular shape.
  • Freeform Snip: If you’d like to capture screenshots in a freeform way, select this option.
  • Window Snip: This option captures the entire window of a specific app open on your PC.
  • Fullscreen Snip: This captures your entire screen, including all your open windows and even the taskbar.
Choose your desired snip mode

Step 3: Open the Screenshot in Snipping Tool Editor

After selecting your desired snip mode and capturing the screenshot, you will see a ‘Screenshot copied to clipboard and saved’ notification in the bottom-right corner of your screen. Click on it to proceed. Your screenshot will then open in a new editing window.

Click the pop-up window to open the screenshot in the editor

Step 4: Edit, Copy, and Save

  • Edit: Use the Ballpoint pen, Highlighter, or Touch Writing features to annotate the image. The Ballpoint pen and Highlighter offer various options to change the color and stroke size for annotating the image.
Ballpoint Pen (L) Highlighter (R)
  • Use the Ruler to draw straight lines and the Eraser to delete strokes. Additionally, you can select the ‘Edit in Paint’ option in the toolbar to further edit your screen capture in the full-fledged Paint app for Windows.
Eraser (L) Ruler (R)
  • Copy: Press Ctrl + C to copy the screenshot to the clipboard.
  • Save: Press Ctrl + S to save the screenshot.
  • Capture Delay (Optional): Press Alt + D to set a delay. Use the arrow keys to choose the delay time, then press Enter.
Choose Delay Timer

There you have it! It’s this easy to use the Snipping Tool and access all its available features. Plus, the keyboard shortcut makes it even handier and more useful.

READ MORE: Snipping Tool for Mac – How to Screenshot Effortlessly ➜

Changing the Default Keyboard Shortcut for Snipping Tool

Most modern keyboards do not have a Print Screen key. However, if your keyboard has one, you can leverage it to your advantage by accessing the Snipping Tool utility with just one key press instead of pressing three keys simultaneously. This will make capturing your screen just a keypress away. Here’s how you can do it:

Using Print Screen for Snipping Tool

  1. Open Settings on Windows 11.
Open Settings
  1. Click on Accessbility, then on Keyboard.
Click on Accessibility and then select Keyboard
  1. Under the “Print Screen shortcut” section, turn on the “Use the Print Screen Key to open screen capture” toggle switch.
Accessibility > Keyboard > Toggle the option “Use the Print Screen Key to open screen capture”

That’s it! Now you can access the Snipping Tool utility with just one keypress.

READ MORE: How to Troubleshoot and Repair the Snipping Tool in Windows? ➜

Conclusion

To wrap up, the Snipping Tool’s shortcut is a handy trick to keep up your sleeve. It’s straightforward to use and can help you quickly capture whatever you need from your screen. Think of it as a quick-draw tool for all your screenshot needs. Use it wisely, and it’ll become a part of your everyday digital routine. Thanks for reading, and enjoy the simplicity of snipping.

FAQs

Can the Snipping Tool capture scrolling windows?

No, the Snipping Tool cannot capture scrolling windows natively, but third-party tools offer this functionality.

How do I save a screenshot after using the Snipping Tool?

Screenshots are not automatically saved. They are copied to the clipboard, and you can paste them into an image editor or document and save them from there.

Why can’t I find my screenshot after using the Snipping Tool?

If you can’t locate your screenshot, it’s likely still on your clipboard. Open an image editing program or document editor and paste the screenshot. Remember to save your work!

Can I use the Snipping Tool to capture a menu or pop-up window?

Yes, you can capture menus or pop-ups by setting a delay in the Snipping Tool. Once the delay is set, open the menu or pop-up you wish to capture, and the Snipping Tool will take the screenshot after the delay period.

How do I pin the Snipping Tool to my taskbar for easy access?

Search for the Snipping Tool in the Start menu, right-click on it, and choose “Pin to taskbar.” This will create a shortcut on your taskbar, allowing you to launch the Snipping Tool with a single click.

What should I do if the Snipping Tool isn’t working on my Windows 11 PC?

If you encounter issues with the Snipping Tool not responding, several troubleshooting steps can be taken. Firstly, ensure that your Windows operating system is up to date by checking for and installing any pending updates. After updating, try restarting your computer to see if the problem resolves itself. If the issue persists, consider utilizing the ‘Repair’ or ‘Reset’ option for the Snipping Tool, which can be found in the Windows Settings under Apps & Features. These options may help in resolving any software-related issues causing the Snipping Tool to become unresponsive.

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How to Prevent HP One Agent from Running at Startup in Windows? https://appuals.com/hp-one-agent-stop-windows-startup/?utm_source=rss&utm_medium=rss&utm_campaign=hp-one-agent-stop-windows-startup https://appuals.com/hp-one-agent-stop-windows-startup/#respond Mon, 08 Apr 2024 05:06:08 +0000 https://appuals.com/?p=402040 HP One Agent is a legitimate program that appears in your task manager and is associated with HP printers. It is essential for facilitating a smooth printing process on your Windows PC. The agent also consolidates data from various sources within the computer and communicates it to IT teams for monitoring and management. This crucial …

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HP One Agent is a legitimate program that appears in your task manager and is associated with HP printers. It is essential for facilitating a smooth printing process on your Windows PC. The agent also consolidates data from various sources within the computer and communicates it to IT teams for monitoring and management. This crucial function supports teams in assessing performance, identifying issues, and maintaining device integrity.

Stopping Windows from reconfiguring HP One Agent daily
What exactly is HP One Agent, and how do I stop Windows from reconfiguring it daily?

The daily reconfiguration of HP One Agent by Windows could be indicative of issues within the system, or it might result from preset tasks or policies. To resolve this situation, it’s critical to review these processes to ascertain their impact on the reconfiguration.

Is the HP One Agent safe?

The HP One Agent program is safe for installation and use on your PC and poses no threat to your computer’s security. However, it’s worth noting that cybercriminals have been known to disguise harmful programs as legitimate software like HP One Agent, potentially leading to daily reconfigurations of the agent by your Windows system. A compromised version of the agent could spread throughout your system, compromising your privacy and data security.

Security concerns could also arise from third-party antivirus software, VPNs, or other external applications.

Signs of a possibly malicious installation include system overheating during use, sluggish performance, and frequent, unexpected appearances or disappearances of Windows PowerShell and the Command Prompt.

Additionally, spikes in CPU and GPU usage may indicate potential issues with the program.

How to stop Windows from reconfiguring HP One Agent daily?

To prevent Windows from reconfiguring the HP One Agent daily on your PC, you can either uninstall the program or update it. Below are some strategies to help you address the issue.

1. Uninstall the program

Uninstalling HP One Agent might be necessary if it is the root cause of your problems.

You can use the Task Manager to identify and remove unwanted programs via the Control Panel.

  1. Open the Control Panel from the search bar.
  2. Click on Programs and Features.
  3. Scroll through the list of installed software on your computer.
  4. Locate HP One Agent or any other program that appears suspicious.
  5. Right-click on the program and select Uninstall.

    Locating and removing unwanted programs including HP One Agent
    Locate and Remove Unwanted Programs

2. Stop HP One Agent from running during startup

Prevent the program from operating in the background or during startup—you can decide when it should be active.

  1. Search for Task Manager in the search bar and open it.
  2. Go to the Startup tab and locate HP One Agent.
  3. Disable the program to prevent it from launching when your computer boots up.

    Managing HP One Agent's behavior during startup
    Stop the Agent from running during startup

3. Disabling from the Task Scheduler

Disabling HP One Agent prevents it from running upon startup or following a system reboot, which in turn protects against daily reconfigurations by Windows.

  1. Type Task Scheduler into the search box, open it, and click on Task Scheduler Library.
  2. Find the task named HpOneAgentRepairTask and select it.
  3. Right-click on the task and choose Disable from the context menu.

Disabling HP One Agent from the Task Scheduler
Disabling from the Task Scheduler

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How to Fix Windows Update Error 0x8024d001 https://appuals.com/windows-update-error-0x8024d001/?utm_source=rss&utm_medium=rss&utm_campaign=windows-update-error-0x8024d001 https://appuals.com/windows-update-error-0x8024d001/#respond Mon, 08 Apr 2024 04:06:43 +0000 https://appuals.com/?p=402884 When attempting to update Windows, users might encounter the error 0x8024d001. This error suggests a problem with the Windows Update service or its components. It most frequently occurs when the INF file contains invalid information or is corrupted. An INF file is a text-based setup file that includes the necessary instructions to install driver packages, …

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When attempting to update Windows, users might encounter the error 0x8024d001. This error suggests a problem with the Windows Update service or its components. It most frequently occurs when the INF file contains invalid information or is corrupted. An INF file is a text-based setup file that includes the necessary instructions to install driver packages, updates, or configurations required to make devices operational in Windows.

Other factors contributing to this error may include a corrupted Software Distribution folder, misconfigured Windows Update components, and corrupted system files. This guide details several solutions to help you resolve this error.

1. Windows Troubleshooter

The Windows Troubleshooter is an integrated utility tool within the Windows operating system designed to identify and suggest fixes for various issues.

  1. Click on the Start Button, then type Troubleshoot Settings in the search box and click on it.
  2. In the Troubleshoot section of the settings window, click on Additional Troubleshooters.
  3. Next, click on the Run the Troubleshooter button within the Windows Update menu.
  4. The Windows Update Troubleshooter will automatically attempt to diagnose the issue and provide potential fixes. Follow the on-screen instructions to apply a fix.
  5. After applying the recommended fixes, check if the issue has been resolved.

2. Delete Software Distribution Folder

The Software Distribution Folder stores files necessary for installing updates. Sometimes, these files may become corrupted. Deleting the contents of this folder will prompt the Windows Update agent to download and install fresh copies of the updates.

  1. Restart your computer.
  2. Click on the Start Button, type Command Prompt in the search box, then right-click on Command Prompt and select Run as Administrator.
  3. Type and execute the following commands one by one in the Command Prompt window:
    net stop wuauserv
    net stop bits

  4. Press Windows+E on your keyboard to open Windows Explorer.
  5. Navigate to the Software Distribution Folder at:
    C:\Windows\SoftwareDistribution
  6. Select all files in the folder by pressing Ctrl+A, right-click, and then choose Delete.
  7. Restart the Update Services that you stopped earlier using the following commands in the Command Prompt:
    net start wuauserv
    net start bits

  8. Check to see if the error has been resolved.

3. Run SFC and DISM Command

Corrupted or damaged system files can lead to the error 0x8024d001, as they impair the stability and functionality of the operating system. The System File Checker (SFC) and Deployment Image Servicing and Management (DISM) are two tools that can be used to repair corrupted files. If SFC is unsuccessful, DISM should be run as a subsequent step.

  1. Click on the Start Button, type Command Prompt in the search box, right-click on Command Prompt, and select Run as Administrator.
  2. Execute the following command to start the System File Checker:
    sfc /scannow

  3. If SFC does not fix the corrupted files and reports an error, proceed with DISM by entering these commands sequentially in the Command Prompt:
    DISM.exe /Online /Cleanup-image /Scanhealth
    DISM.exe /Online /Cleanup-image /Checkhealth
    DISM.exe /Online /Cleanup-image /Restorehealth

4. Resetting Windows Update Components

Resetting the Windows Update components can return the services to their default configuration, which may resolve various issues with updates.

  1. Click on the Start Button, type Command Prompt in the search box, right-click on Command Prompt, and select Run as Administrator.
  2. Stop the Windows Update services by typing and executing the commands below one at a time:
    net stop bits
    net stop wuauserv
    net stop cryptsvc

  3. Delete qmgr*.dat files associated with BITS by entering this command:
    Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr*.dat"
  4. Rename the update cache folders with these commands:
    Ren %Systemroot%\SoftwareDistribution\DataStore DataStore.bak
    Ren %Systemroot%\SoftwareDistribution\Download Download.bak
    Ren %Systemroot%\System32\catroot2 catroot2.bak
  5. Reset the Windows Update Service and BITS to their default state using these commands:
    sc.exe sdset bits D:(A;CI;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;IU)(A;;CCLCSWLOCRRC;;;SU)
    sc.exe sdset wuauserv D:(A;;CCLCSWRPLORC;;;AU)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;SY)
  6. Change the directory to System32 using the following command:
    cd /d %windir%\system32
  7. Register the BITS and Windows Update files by executing each of these commands individually in Command Prompt:
    regsvr32.exe atl.dll
    
    regsvr32.exe urlmon.dll
    
    regsvr32.exe mshtml.dll
    
    regsvr32.exe shdocvw.dll
    
    regsvr32.exe browseui.dll
    
    regsvr32.exe jscript.dll
    
    regsvr32.exe vbscript.dll
    
    regsvr32.exe scrrun.dll
    
    regsvr32.exe msxml.dll
    
    regsvr32.exe msxml3.dll
    
    regsvr32.exe msxml6.dll
    
    regsvr32.exe actxprxy.dll
    
    regsvr32.exe softpub.dll
    
    regsvr32.exe wintrust.dll
    
    regsvr32.exe dssenh.dll
    
    regsvr32.exe rsaenh.dll
    
    regsvr32.exe gpkcsp.dll
    
    regsvr32.exe sccbase.dll
    
    regsvr32.exe slbcsp.dll
    
    regsvr32.exe cryptdlg.dll
    
    regsvr32.exe oleaut32.dll
    
    regsvr32.exe ole32.dll
    
    regsvr32.exe shell32.dll
    
    regsvr32.exe initpki.dll
    
    regsvr32.exe wuapi.dll
    
    regsvr32.exe wuaueng.dll
    
    regsvr32.exe wuaueng1.dll
    
    regsvr32.exe wucltui.dll
    
    regsvr32.exe wups.dll
    
    regsvr32.exe wups2.dll
    
    regsvr32.exe wuweb.dll
    
    regsvr32.exe qmgr.dll
    
    regsvr32.exe qmgrprxy.dll
    
    regsvr32.exe wucltux.dll
    
    regsvr32.exe muweb.dll
    
    regsvr32.exe wuwebv.dll
  8. Reset Winsock Catalog with this command:
    netsh winsock reset
  9. Restart the Windows Update Component services with these commands:
    net start bits
    net start wuauserv
    net start cryptsvc
  10. Restart your PC and check if the error has been resolved.

5. Windows Update Assistant

The Windows Update Assistant is a Microsoft-developed utility tool for updating Windows to the latest version.

  1. Download the Windows Update Assistant from this Microsoft webpage by clicking on the Update Now button.
  2. Run the Windows Update Assistant executable file and follow the on-screen instructions to update Windows to the latest version.

6. Install Update Manually

If Windows Update is still failing to download and install a specific update, you can install the update manually. Begin by identifying your device’s system type:

  1. Right-click on the Start Button and select System.
  2. Under Device Specifications, look for System Type. (Your system type may vary based on your device’s architecture.)
  3. Go to the Microsoft Update Catalog webpage, enter the KB number of the problematic update in the search box, and press Enter.
  4. Download the version of the update that corresponds to your system type.
  5. Execute the downloaded update package, and it will install the update automatically.

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